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Making the Right Choice the Easiest Choice: Eliminating Friction and Leaks in America’s Defined Contribution System

Boston Research Technologies (BRT)

"This paper continues the reporting of research, initially undertaken in 2013, to examine the nature and effects of friction encountered by employer-sponsored retirement plan participants at the time of a job-change, including an examination of the facts, circumstances and behaviors observed when a worker confronts the decision of what to do with their retirement account."

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